Code of Conduct and Disciplinary or Legal Proceedings

As part of NSW Health, ECAV is bound by policy and procedures and a Code of Conduct. Given the sensitive nature of the content area explored in the courses provided by ECAV, students accessing ECAV training are expected to comply with the Code of Conduct in regard to their behaviour within the classroom setting and in their communication with each other and with educators. This includes the use of online and technology assisted learning. Additionally, as per the Code of Conduct, should any participant be subject to legal proceedings or disciplinary action related to the safety or wellbeing of any adult or child, they are required to notify ECAV management immediately. Where a student’s behaviour continues to negatively impact on other’s learning, trainers may be required to report the behaviour to ECAV Management as per the ECAV Complaints Policy.

ECAV management has the responsibility to determine outcomes in the best interest of the organisation, the notifying participant and other participants in the training environment. As such, where there are criminal proceedings there may be a requirement for the notifying participant to stand aside from training until proceedings have been completed and a determination found.

Students are welcome to notify ECAV management of any complaints or compliments via the ECAV contact form or by phoning 02-9840-3735.

Code of Conduct:

Privacy of Participant Information 

ECAV is committed to protecting the privacy of participant information and have secure storage systems in place.
ECAV will strive to take all reasonable precautions to prevent unauthorised access to and disclosure of participant data, however, data stored on a server connected to the internet provides the opportunity for unauthorised parties to circumvent such precautions and illegally gain access. Accordingly we cannot and do not guarantee the privacy, security or authenticity of any information transmitted over or stored in any system associated with our hosting platform.

Participant business contact details may be shared with appropriate agencies within NSW Health, including (but not restricted to) the NSW Health Prevention and Response to Violence Abuse and Neglect (PARVAN) Unit, Health and Social Policy Branch, and Health Education Training Institute (HETI), strictly for workforce development and educational purposes. ECAV will ensure staff who have access are able to access and use these details for work related purposes only.

Student Confidentiality and Safety of Learning 

ECAV is committed to provide safe learning environments where participants can explore their knowledge, attitudes and ideas on sensitive and complex areas of practice in the field of integrated violence, abuse and neglect. For this reason student confidentiality is a high priority. Group agreements are put in place at the beginning of each course to ensure all students and trainers adhere to this principle. 

ECAV Trainers are not bound by confidentiality where a NSW Health employee has breached the NSW Health Code of Conduct. In this circumstance, ECAV trainers may be obliged to report the breach to the student’s line manager and relevant authorities as appropriate.
ECAV trainers will only share information with an employer regarding a students’ attendance, progress or conduct upon consent of the student.

ECAV training is not to be used as part of an agency’s performance management process. Conduct issues strictly remain the responsibility of the student’s line manager and organisation. However, where there are serious concerns about behaviour and the potential for a breach of the NSW Health Code of Conduct, the ECAV Director can make a determination to bring general concerns to the attention of the student’s manager without the student’s consent.

ECAV Student Portal (Scodle) Copyright Notice/Disclaimer

ECAV provides materials on our student portal for educational purposes under copyright legislation. No part of a publication available on our site may be modified, reproduced, stored in a retrieval system or transmitted in any form or by any means, including electronic, mechanical, photocopying, recording or otherwise without written permission.

Materials on this site are available for limited times only. Access to this site is granted to ECAV clients only; sharing this access puts you in breach of copyright legislation.
For further information contact ECAV on [email protected]

Eligibility to Attend Courses

ECAV courses are available for NSW Health, government and non-government workers employed to provide services to children and adults who have experienced sexual assault, domestic or Aboriginal family violence and/or physical and emotional abuse and neglect. First priority is given to NSW Health workers (i.e. employed by NSW Health) and in the spirit of multi-agency collaboration, services/workers external to NSW Health are encouraged to attend multiagency courses at subsidised rates. Courses are usually not suitable for, or available to, the general public. Some exceptions to this rule are granted for Aboriginal community development programs.

Enrolment and Selection Process

Applications are received online via a Course Information and Application Form. ECAV uses a range of criteria to determine which applicants can attend our courses, especially if there is an oversubscription of participants to the course. These criteria include whether the worker is part of the target group listed for the course; whether they work for NSW Health; the location of their workplace in relation to the course location; the date of their application and ensuring a balance between job roles and agency representation within the course. Funding arrangements also influences selection of participants. For NSW Health specific courses, this can also include whether the participant is a sole worker or part of a team.

NSW Health Specialist Courses

NSW Health Specialist Courses are specifically designed for NSW Health employees in designated Specialist Sexual assault, Child protection counselling, Aboriginal family health worker and Senior health clinician positions. There are additional courses designed for NSW Health domestic violence, drug and alcohol and mental health workers. These courses are classified as ‘single agency/uni-professional’.


If you have any questions about access/mobility requirements, please contact the designated ECAV Course Coordinator. Smoking is not permitted within the grounds of NSW Health venues.

Compliments and Complaints

ECAV management is committed to resolving complaints in a timely and effective manner. We encourage you to discuss any concerns with the ECAV Trainer or Course Coordinator. If these are not resolved to your satisfaction, please lodge a complaint via the ECAV contact form or by phoning 02-9840-3735.  
These matters will be followed up promptly by ECAV management.

Applying to Attend Courses

Course applications are accepted online via the Full Course List page. Alternatively, please contact the designated ECAV Course Coordinator to request access to a course flyer with the weblink to the online application portal. 
Please note, applications do not guarantee acceptance into a course. Please await confirmation of acceptance before making travel or accommodation arrangements.

Confirmation of Acceptance

Confirmation of acceptance into the course will be sent shortly after the closing date for the listed course. If your application has been accepted, details of the course date, venue, time, course fee and any other information specific to the course will be provided.


Course fees are to be paid no later than 2 weeks after completion of the course. 
Please note all invoicing and payments are processed through Health Shared Services (HSS). An invoice will be sent to you directly from HSS with instructions on how to make payment via cheque, credit card or EFT.
Cash payments will not be accepted.

Attending Training

ECAV courses are delivered using a Trauma Informed Framework. To promote participant safety, partial attendance is not supported for any ECAV course (including online training). Certificates will not be issued unless courses are completed. Participants may contact the course coordinator if they wish to discuss this further.

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