The Cultural Equity (CE) Portfolio
The Cultural Equity Team delivers training courses and provides resources to assist workers who engage with victim/survivors of migrant, refugee or asylum seekers who have experienced violence abuse and neglect. Workers need to enact a human rights and social justice perspective to help maintain the victim/survivor’s dignity in the process and raise awareness to issues affecting their migration journeys, forced displacement, detention centres, settlement issues as well as diversity in the acculturation processes.
While our courses are targeted for NSW Health, other government services and NGO’s to promote culturally sensitive responses, ECAV educators work in partnership with NSW Refugee Health Service, Health Care Interpreter Services, STARTTS, Multicultural services and Settlement Services International to provide specific training courses meeting their team’s core needs. Our team delivers training courses for Bilingual Community Educators (BCEs) engaged by various services, as well as community members to improve worker responses to be culturally aware and sensitive to migrant and refugee communities.
Our courses are designed to promote a more responsive service system, explore different cultural understandings of domestic violence through an intersectional framework of cultural humility to embed in workplace practices. BCE’s are a critical entry point into communities. Close partnerships with services lead to the development of the nationally recognised competency qualification - 10804NAT Course in bilingual community education work. There are also specific courses to enhance interpreters to improve their skills to engage in interpreting for domestic violence and sexual assault assignments, as well as courses for generalist services who would like their workers to work towards culturally informed practice with migrant and refugee communities.
The Domestic and Family Violence (DFV) Portfolio
The Domestic and Family Violence (DFV) team provides strategic workforce development training skills to improve worker responses to victim/survivors who experience domestic and family violence. At the core of our training is a gender-responsive, human rights framework which aims to increase safety as the central component in the lives of victim/survivors. We highlight that the client is the expert in their own lives when we seek to explore the many risks to inform safety planning. We encourage collaboration with other service providers, advocating to partner with the victim/survivor, providing options and choices for their clients. Workers need to enact a social justice perspective to help maintain the victim/survivor’s dignity in the process. This is particularly important for people from marginalised communities including Aboriginal, Migrant and refugee communities, people with disabilities, older people, and Lesbian, Gay, Bi-sexual, Transsexual, Intersex or Queer communities.
While our courses and webinars (both face to face and online) are targeted for NSW Health staff, other Government agencies and Non-Government organisations, the aim of our training is to improve recognition of DFV and to improve delivery in responding. The training is developed in partnership and consultation with a range of Government and Non-Government services, where we can recognise worker trends and emerging issues for victim/survivors. We train multiple organisations in NSW, from agencies in rural and remote areas to those located in cities. Organisations include: sexual assault services, child protection services, FRS workers, whole of health teams, aged care teams, WDVCAS, SHLV services, DCJ, health, refuges, youth services, interpreters, multicultural services, family supports and brighter futures, IFBS, IVPRS services, drug & alcohol services, mental health services, DVRE services and more.
Our courses range from foundational to advanced training to assist workers in evaluating their practice and explore the complexities of domestic and family violence. The courses aim to improve worker capacity, using best practice strategies such as gender-responsive research, primarily based on the lived experience of victim/survivors. We value the evaluations which workers provide at the end of each training. We take into account the contexts in which staff are working, the changing awareness of domestic and family violence across the State, the crucial importance of organisations to recognise the roles they play in assisting victim/survivors to be safe and subsequent implications for policy development and staff practice. We include the voice of workers in our trainings to contextualise the case studies and ensure that they are relevant. Course subjects range across the lifespan of victim/survivors experiences, from infants, children, young people, adults through to older people. The trainings also take account of the socio-cultural backgrounds from which people have come.